About us

Helping IT teams stay ahead

Since 2010, Watchman Monitoring has helped MSPs, consultants and in-house IT teams prevent downtime, reduce noise and deliver proactive support. Our lightweight monitoring agent surfaces issues before users notice, giving you the confidence to act early and the time to focus on bigger priorities.

Watchman Monitoring is designed for stability and trust. With 150+ automated checks, it highlights the issues that truly matter without overwhelming you with noise. The agent runs quietly in the background, stays current with the latest macOS and Windows releases, and has been relied on for 15 years. It's built to keep serving IT teams for decades to come.

Years in business, privately owned, not backed by private equity
15+ years
Of customers stay, month after month
99% retention
Endpoints continuously monitored
300K+
Countries with Watchman Monitoring customers
28+

The team

  • Allen Hancock

    Founder

    Allen founded Watchman Monitoring in 2010, creating a proactive monitoring solution that quickly became trusted by consultants and IT teams worldwide.

  • Ian Alexander

    Co-Owner

    Ian has spent over a decade building and scaling IT software products, including Syncro and TechSuite.

  • Garrett Milster

    Co-Owner

    Garrett has partnered with Ian across those ventures, leading development and bringing technical depth to products like Syncro and TechSuite.

Contact us

We'd love to hear from you. Whether you're evaluating Watchman Monitoring, already a customer, or just curious, our team is here to help.

Community

community.watchmanmonitoring.com
Feature requests, roadmap and discussion.

Mailing address

Watchman Monitoring
5960 S Land Park Dr
Sacramento, CA 95822
United States