Case studies
IT consultants and MSPs on moving from break-fix to proactive, recurring service.
Subscriber Profile: TSP IT Services We had the pleasure to Zoom with Jason Ross, a senior engineer at TSP IT Services and Watchman Monitoring subscriber since 2013. This Boston-based MSP specializes in high-end automation and offers proactive managed services to mid-to-large businesses ranging from a 4-person law firm to a 400-person software development company. IT…
“Watchman Monitoring is one of the only monthly bills I don’t mind paying!” Learn how Mac IT Pros uses Watchman Monitoring.
“Watchman Monitoring is the most productive product I’ve come across in my fifteen years of being an Apple Specialist,” said Trevor, going on to call it a “cornerstone of the business.”
No other solution gives our clients this much value, costing so little, and is this easy to manage.
For 10 years, kGinger Consulting has been a break/fix consultancy. Last August Kevin added recurring income with the help of Watchman Monitoring. Read about Kevin’s experience in our series of case studies, where subscribers leverage Watchman Monitoring’s support offerings.
Justin Esgar started Virtua Computers in 2008, after a five year stint as an IT professional. Seeing a tremendous opportunity in supporting Apple users, he dove in head-first, snapped up a MacBook Air the day they came out, and got to work. Being no stranger to the needs of Apple users and adept at supporting…
Jeremy Pihl of Boom Consulting in Central Florida really loves what he does – and he does it well. As one of the most highly certified Apple consultants in the State, Jeremy knows how to handle virtually any problem that his customers can throw at him. This has made him one of the state’s most…
An Apple consultant for over ten years, Mike Strum of OIC TechSolutions in South Florida first heard about Watchman Monitoring from another Apple Consultants Network (ACN) member. A short while later, he signed up and installed the agent on several of his customers’ computers. He immediately began getting reports of issues: backups not working, computers…
Mac Consulting Group, Inc. quickly became a well-respected source for Apple support and service. Based in Baton Rouge, Louisiana, the Mac Consulting Group served Apple customers including enterprises, small and medium businesses, and home users. After developing Watchman Monitoring out of necessity for its customers, Mac Consulting Group became the first subscriber and immediately saw…
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