2016 In Review with Watchman Monitoring

2016 In Review

2016 has been quite a year here at Watchman Monitoring. Our team has been hard at work to bring you new integrations, plugins, and improve our service. Here is a list of additions, improvements and updates we’ve added this year:

Dashboard

• Expirations
  • Subscribe to Expirations using ics feed
• Daily Summary Emails
• Managed Accounts
• More Referral Options
• One-click copy of Computer Tech Specs
• PDF Improvements
  • Unified Computer and Group Status Reports
  • Custom Branding
  • Customizable headers, footers, page sizes
  • Custom notes fields to bolster reports
• Referral Submission and Commission Tracking

• Rich Email Headers

• Self-Enrollment
  • Self-enrollment without enrollment codes
• Single Sign On
  • Google OAuth 2.0
  • SAML SSO with support for Ping, Okta, and more
• Watchman Monitoring Community   
  • Sign In via Watchman Monitoring
• 
  

Contact Menu

• Contact Menu improvements
  • Save Template Items for Re-Use
  • Contact Menu Permission Controls
  • Liquid Markup for Group, Asset ID, and Watchman ID

Client Software

• Asset ID
  • The Asset ID is saved to disk on the Monitored Computer
• Backblaze
  • Notes when certain file types are excluded from Backblaze backups (dmg, iso, sparseimage, zip)
• Carbon Copy Cloner
  • Support for Chained Backups
  • Validates all schedules, and added support for chained backups.
• CrashPlan
  • version added to plugin output
  • Automatically tracks CrashPlan Expirations for Home (Green) and Business (Blue)
• Daylite
  • Added support for Daylight 6
• False Mounts
  • View White Paper
• FileMaker Server
  • support for FileMaker Server v11-15
• FileVault
  • Reports when FileVault cannot complete encryption in over 48 hours (and when decryptions start)
• Filewave
  • provides end users one-click access to the FileWave Self Service Kiosk
  • alerts FileWave administrators if a computer can’t update its model within 7 days (by default).
• Hard drive reporting
  • hard drive model number included in reports
• Kerio
  • Adds support for distinct XMPP storage path in Kerio Connect
• MacOS Sierra
  • Added compatibility
• Malware definitions updated, and updated, and updated.
• Maximum supported MacOS reporting
  • For MacOS computers

• SMART improvements
  • SMART reports warn as counts increase, but only notify if under 10 warning
  • ECC measuring
  • Serial and model numbers of failing drives are included in SMART Reports
• TeamViewer
  • TeamViewer 11
  • TeamViewer 12

Integrations

• Addigy Integration
  Detects the agent and creates links to its listing in the Addigy Dashboard

• API updated to version 2.5
  • Allows the setting of Description and Asset ID
• Autopkg Recipe
• ConnectWise Control
  • Gathers details for unattended hosts, including multiple Host setups per-computer.
• RepairShopr Integration
• Zendesk App
• Zentral Integration
  

– The Team at Watchman Monitoring